Connect processes, systems and teams in a more agile operation

We design and implement automation that reduces manual work, connects your systems and enables operations with greater control, traceability and human oversight.

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Capabilities supporting the GFlow approach

  • Connected processes

    Bring systems, teams and data together in one workflow.

  • Control and traceability

    Rules, permissions and human oversight built into the workflow.

  • Guided implementation

    We guide you from diagnostic through rollout.

Applied experience in software and integrations:

GNODEMiFacturaAPIs and integrationsIn-house business solutions
Current process

The same request crosses four points before it is finally recorded

The current process depends on multiple handoffs between systems, files and people, with manual validations at each stage.

4

handoffs

Manual

validation at each stage

Final

record in ERP

01
New

Email

Request received

The request arrives by email from a customer or an internal business area.

02
Manual

Excel

Manual copy

The information is manually transcribed into an Excel file to consolidate the data.

03
In review

Person

Review and handoff

A team member reviews and validates the information, then transfers it to the ERP.

04
Recorded

ERP

Final record

Finally, the request is recorded in the ERP system.

Accumulated impact

More handoffs, more friction, more risk

More manual dependencies

The process requires intervention from multiple people.

Less traceability

It is difficult to know the current status of the request.

Higher error risk

Information can change at every handoff.

Every handoff adds waiting, follow-up and another point where information can change.

More than a tool

We automate the complete process,not just an isolated task.

A useful solution coordinates people, rules, systems and data within the same operating architecture.

Explore capabilities

GFlow architecture

01 / 05

Process

20%

01 · Business process

Work progresses through defined states.

Each stage keeps an owner, progression condition and evidence. Automation does not remove the process; it makes it visible and governable.

OwnersRulesExceptions

Coordinated workflow

Running
1

Request

Completed
2

Validation

Current workflow stage

In progress
3

Approval

Pending
4

Execution

Pending
5

Record

Pending
6

Notification

Pending
Active traceability
Controlled exception
Assigned owner
Solutions for your operation

What can we implement in your company?

Each solution is designed around the process, available systems, business rules and the required level of control.

Assess a process
Capability 01 / 04Processes

Turn repetitive tasks into controlled workflows

We design workflows that execute tasks, validations, approvals, notifications and updates across different teams or systems.

Automation of an internal request

Demonstration of an internal supply replenishment request that moves through validation, human correction, approval and closure. Use the controls below to play, restart or jump directly to any of the four stages.

01 / 04

Information review and consolidation

Internal request
25%

Stage 1 of 4: Information review and consolidation. Functional state: Internal request.

The journey keeps explicit states so each transition can be validated, recorded and supervised without losing traceability.

How automation works

See how a request becomes a controlled action

An end-to-end functional simulation: agent, rules, automation and an authorized system share context without losing control or traceability.

The scenario uses synthetic data and also shows what happens when the process requires audit or human intervention.

Mobile walkthrough

Request

Synthetic data · DEMO-1042

01 / 08

01 · Conversation

Natural-language request

Demo user

Hello, I need to know the status of my order DEMO-1042.

Business agent

I received your request. First, I’ll identify what you need to check.

02 · Current workflow

Where we are in the process

Input

Query received

Now

Request

Output

Request identified

03 · What happens and what controls it

Stage explanation

Action

Captures order DEMO-1042 and retains the initial context.

Applied control

No systems are queried and no actions are executed yet.

04 · Value delivered

Request received

The request is identified and ready to be interpreted.

Secure by design

Validations and controlled access before acting.

Controlled and auditable

Each action retains rules, state and records.

Connects without losing context

Agent, automation and system share the same workflow.

Human when it matters

Out-of-rule cases can be escalated to a person.

Business applications

Automation use cases by business area

Explore each area and see how an operating situation can become an automated workflow with a verifiable outcome.

Customer service professional managing web forms, messaging, email, calls and chat connected to a commercial system that identifies, records, assigns, retrieves information, follows up and escalates cases to a person.

Case 01 / 02

Sales and follow-up

01

Initial situation

Situation

Opportunities that do not receive timely follow-up or information scattered across forms, email and spreadsheets.

Cases in this area

Assess this case

Explore more areas

Business scenario

Sales and customer service

01 · Situation
Customer service professional managing web forms, messaging, email, calls and chat connected to a commercial system that identifies, records, assigns, retrieves information, follows up and escalates cases to a person.

Initial situation

Scattered channels and opportunities

Case 01 / 02

Sales and follow-up

Sales and service channels can be integrated into a single controlled and traceable workflow.

Initial situation

01 / 03

Opportunities that do not receive timely follow-up or information scattered across forms, email and spreadsheets.

Assess this case

Select the area, case and each stage to explore the scenario.

These scenarios are conceptual examples. Feasibility, scope and integration mechanisms are validated for each process and system.

Our methodology: a progressive path with continuous feedback

We design, implement and optimize automation through a controlled, traceable and guided process.

Professional team reviewing a business automation methodology during a collaborative work session.

The methodology demonstration is paused or complete.

Our methodology in 5 stages

01 · Stage

Diagnostic

Pending

We understand the current process, objectives, systems, data, owners and risks.

Continuous feedback

Continuous feedback

Monitoring, support and continuous improvement feed back into the diagnostic.

  • Collaboration

    We work with you at every stage.

  • Control and quality

    We apply standards and good practices.

  • Traceability

    We record and document each decision.

  • Human oversight

    People validate and make key decisions.

  • Continuous improvement

    We evolve the solution to create more value in your operation.

Automation with business control

Every action should run with permissions, validations and traceability

Automation should not remove process controls. It should incorporate them explicitly and verifiably.

AV-13 · 3 active layers
Three professionals reviewing information and documents during a business work session.

Protected core

Automation or AI agent

01 · Control layer

Authorized access and context

The process starts only when the agent or user is authorized and the context is correct.

01

Identity and context

We verify who is acting, from where and within which business context.

02

Authorized systems and data

The solution accesses only the systems, sources and data permitted for the use case.

Verifiable control

Identity + permitted systems and data. Each action preserves the context and limits defined for the process.

Process controls

Access and permissions

Each user, agent or integration accesses only the information and actions authorized for its function.

Validations before acting

Critical operations may require additional rules, confirmations or human approval.

Traceability

Relevant actions, results and errors can be recorded to support follow-up and review.

Human oversight

Ambiguous, sensitive or out-of-scope cases can be escalated to a person.

Continuity and recovery

Workflows can include retries, alerts, control states and recovery procedures.

Documentation and support

The solution should have enough information for operation, maintenance and evolution.

Security by design, confidence in every process.

Specific controls are defined during diagnostic and design according to the process and systems involved.

Request a diagnostic

Frequently asked questions

Answers to the most common questions before automating

Every company needs clarity before making decisions. Here we answer key questions so you can move forward with confidence.

Most asked topics

Processes
Integrations
Security
Timelines
Support

Automation and value

The best candidates are usually repetitive, rule-based processes with intensive information use and dependence on manual transfers. Specific parts of a more complex process can also be automated.

Integration and AI agents

Project and engagement

Still have questions?

Let’s discuss your operation and review what makes sense to automate.

Request a diagnostic

Business diagnostic session

We understand your operation to recommend the right automation

We analyze your process, systems, data and controls to identify real improvement and automation opportunities with measurable impact.

Collaborative conversation

We start from your real operation to understand context, dependencies and opportunities.

01/ 05

Current process

Current stage

What we review

Mapping of the actual operating workflow, owners, tasks, tools and channels involved.

Objective

Understand how the process works today and where operating friction appears.

After the diagnostic

Clarity about the current process

Prioritized opportunities

Recommended next step

Request a diagnostic

Diagnostic request

Tell us which process you want to assess

Complete the information you have available. You do not need to know the technical details of the solution.

Enough information to get started

Describe the process with the level of detail you currently have. The diagnostic session will help clarify systems, rules, constraints and next steps.

Optional

Security verification

Preparing security verification…

Next step

Let's transform the way you work together

We design and implement automation that reduces manual work, connects your systems and enables operations with greater control, traceability and human oversight.

Connected processes

Automation aligned with real operations.

Integrated systems

Information and tools working together.

Consultative guidance

Diagnostic, definition and next steps with context.

Business team reviewing a work strategy during a meeting

Ready to take the next step?

Let’s discuss your operation and assess what is worth automating.

Request a diagnostic